Resume/CV

Forward-thinking corporate leader with 15+ years of experience across diverse industries. Delivers growth objectives through strategic prioritization, operational precision, and clear communication.

Has a passion for unlocking actionable insights by cutting through data clutter and building analytic roadmaps that highlight compelling tensions. Consultative approach focuses on using trends and foresights to empower brands with a competitive edge in tomorrow’s marketplace. Adept at developing and pivoting between long-term strategic vision and short-term tactics.

Grew and scaled a market research team from 3 employees to 24, servicing over 60 clients. Maintained team engagement during rapid growth via targeted coaching.

Experience

  • Project-based independent consultant providing research expertise, data analysis and insights reporting to clients.

    Selected Achievements:

    • Crafted an impactful analysis framework that propelled data beyond superficial findings to actionable insights, driving enhanced stakeholder engagement and strategic decision-making.

    • Developed multi-phase research process by influencing survey approach and clearly aligning tactics to the strategy. Resulting proposal distilled complex objectives and analytics into a compelling story, leading to client winning their most valuable contract.

    • Selected to participate in a CPG and Retail innovation workshop for a Big 4 consulting firm. Led small groups in prioritizing consumer needs, identifying white space and developing future-focused ideas to close the gaps.

  • Leadership role developing survey research programs designed to drive insight and product growth for clients.

    Titles: Managing Director, Associate Vice President, Vice President of Research & Client Services

    Selected Achievements:

    • Served as brand crisis lead for Fortune 200 client. Employed agile thinking during evolving news cycles while maintaining tracking best practices, ensuring accurate measurement of impact on brand perception.

    • Formulated team engagement to deliver on growth goals. Organized team trainings and developed individual coaching plans, leading to 82% of reports vs. 58% of full department feeling set up for success in their role.

    • Led transition of 300 accounts across three functional areas. Developed structured process, documentation, and protocols. Coordinated cross-functionally to ensure continuity of operations with limited disruption to clients.

    • Collaborated with sales leader to shift teams’ mindsets from taking orders from clients to consulting on their needs to deliver more impactful work and build stronger relationships, resulting in 150% revenue growth from 2020-2021.

    • Served a leadership role on the company's DE&I Committee, including development and analysis of the first employee survey. Identified areas of improvement to foster an inclusive culture, and equitable practices.

    • Acted as research lead for Fortune 100 clients looking to future-proof brand identities. Developed research approaches to inform strategies that retain brand heritage, while embracing new consumer needs.

    • Drove optimization of company’s product offerings by coaching team to identify client needs and inform Product Roadmap. Contracted external vendor to solve a unique client need, resulting in all-company rollout.

  • Content development and business strategy role leading the TRU Youth MONITOR, a Gen Z data and insights product. 

    Titles Held: Senior Manager, Associate Head, Vice President of Youth Insights

    Selected Achievements:

    • Collaborated with global client to ground Brand and Insights teams in Gen Z category wants and needs. Audited existing brand positioning against new insights, and optimized strategies for future growth.

    • Discovered inconsistencies in interviewing practices across teams. Co-created new framework optimized for equitable screening and selection, earning internal recognition with an award for process improvement.

    • Optimized syndicated content, leading to more digestible trends and insights. Created foresight-driven content through cross-functional input sessions, resulting in 470% increase in custom project sales.

    • Delivered high-impact presentations to audiences of 100+ through storytelling techniques that garnered consistent praise from clients and conference organizers, securing repeat invitations as a sought-after industry expert.

    • Analyzed syndicated data to develop content and insights designed to increase client understanding of the youth marketplace to inform impactful product, communications, and marketing plans.

    • Served as go-to resource for account managers via approachable yet authoritative communication style. Interpreted client requests and developed creative solutions to address current needs and propose project enhancements.