Resume/CV
Forward-thinking corporate leader with 15+ years of experience across diverse industries. Delivers growth objectives through strategic prioritization, operational precision, and clear communication.
Has a passion for unlocking actionable insights by cutting through data clutter and building analytic roadmaps that highlight compelling tensions. Consultative approach focuses on using trends and foresights to empower brands with a competitive edge in tomorrow’s marketplace. Adept at developing and pivoting between long-term strategic vision and short-term tactics.
Grew and scaled a market research team from 3 employees to 24, servicing over 60 clients. Maintained team engagement during rapid growth via targeted coaching.
Experience
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Project-based independent consultant providing research expertise, data analysis and insights reporting to clients.
Selected Achievements:
Crafted an impactful analysis framework that propelled data beyond superficial findings to actionable insights, driving enhanced stakeholder engagement and strategic decision-making.
Developed multi-phase research process by influencing survey approach and clearly aligning tactics to the strategy. Resulting proposal distilled complex objectives and analytics into a compelling story, leading to client winning their most valuable contract.
Selected to participate in a CPG and Retail innovation workshop for a Big 4 consulting firm. Led small groups in prioritizing consumer needs, identifying white space and developing future-focused ideas to close the gaps.
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Leadership role developing survey research programs designed to drive insight and product growth for clients.
Titles: Managing Director, Associate Vice President, Vice President of Research & Client Services
Selected Achievements:
Served as brand crisis lead for Fortune 200 client. Employed agile thinking during evolving news cycles while maintaining tracking best practices, ensuring accurate measurement of impact on brand perception.
Formulated team engagement to deliver on growth goals. Organized team trainings and developed individual coaching plans, leading to 82% of reports vs. 58% of full department feeling set up for success in their role.
Led transition of 300 accounts across three functional areas. Developed structured process, documentation, and protocols. Coordinated cross-functionally to ensure continuity of operations with limited disruption to clients.
Collaborated with sales leader to shift teams’ mindsets from taking orders from clients to consulting on their needs to deliver more impactful work and build stronger relationships, resulting in 150% revenue growth from 2020-2021.
Served a leadership role on the company's DE&I Committee, including development and analysis of the first employee survey. Identified areas of improvement to foster an inclusive culture, and equitable practices.
Acted as research lead for Fortune 100 clients looking to future-proof brand identities. Developed research approaches to inform strategies that retain brand heritage, while embracing new consumer needs.
Drove optimization of company’s product offerings by coaching team to identify client needs and inform Product Roadmap. Contracted external vendor to solve a unique client need, resulting in all-company rollout.
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Content development and business strategy role leading the TRU Youth MONITOR, a Gen Z data and insights product.
Titles Held: Senior Manager, Associate Head, Vice President of Youth Insights
Selected Achievements:
Collaborated with global client to ground Brand and Insights teams in Gen Z category wants and needs. Audited existing brand positioning against new insights, and optimized strategies for future growth.
Discovered inconsistencies in interviewing practices across teams. Co-created new framework optimized for equitable screening and selection, earning internal recognition with an award for process improvement.
Optimized syndicated content, leading to more digestible trends and insights. Created foresight-driven content through cross-functional input sessions, resulting in 470% increase in custom project sales.
Delivered high-impact presentations to audiences of 100+ through storytelling techniques that garnered consistent praise from clients and conference organizers, securing repeat invitations as a sought-after industry expert.
Analyzed syndicated data to develop content and insights designed to increase client understanding of the youth marketplace to inform impactful product, communications, and marketing plans.
Served as go-to resource for account managers via approachable yet authoritative communication style. Interpreted client requests and developed creative solutions to address current needs and propose project enhancements.